“Most service providers will not automatically credit the accounts of their customers,” said John Gaccione, acting director of the county Department of Consumer Protection. “Consumers may miss out on possible account credit or fee waivers by not asking.”
Here is contact information provided by the department:
Landline Phone Companies
- Verizon: www.verizon.com/FiOS
- AT&T: www.att.com
Wireless Phone Companies
- Sprint: www.sprint.com
- AT&T: www.att.com
- Verizon wireless: www22.verizon.com/support/residential/homepage.htm
Cable and Satellite Companies
- Cablevision: www.optimum.com
- Verizon Fios www22.verizon.com/support/residential/homepage.htm
- Comcast: www.comcast.com/hurricaneseason
- DirecTV: www.directtv.com Network customers should visit the company’s support page.
For additional information visit www.westchestergov.com, email the Department of Consumer Protection or call 914-995-2155.
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