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Astorino: Ask For Cable, Cell Credit For Sandy Outages

WHITE PLAINS, N.Y. – Westchester County Executive Rob Astorino and the Department of Consumer Protection are encouraging residents who lost phone, cable, satellite or other services because of Hurricane Sandy to ask their providers if they are entitled to credit or a waiver of extra fees.

Cable, satellite and wireless phone providers are issuing credits and refunds for customers who were affected by Hurricane Sandy.

Cable, satellite and wireless phone providers are issuing credits and refunds for customers who were affected by Hurricane Sandy.

Photo Credit: Brian Donnelly

“Most service providers will not automatically credit the accounts of their customers,” said John Gaccione, acting director of the county Department of Consumer Protection. “Consumers may miss out on possible account credit or fee waivers by not asking.”

Here is contact information provided by the department:

Landline Phone Companies

Wireless Phone Companies

Cable and Satellite Companies

For additional information visit www.westchestergov.com, email the Department of Consumer Protection or call 914-995-2155.

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